We look forward to hearing from you!

What are the skill games?

In skill-based games the outcome is determined by the player's skill. Unlike slot machines, which are based on chance, our skill games require players to engage actively and give players total control over the outcome.

Can both platforms be used in any type of venue?

Yes, they are designed to suit different types of environments, ensuring that you can find a solution that fits your business needs.

Why should I choose your gaming platforms over other options on the market?

Chilli Games products offer a unique blend of engaging, skill-based games, flexibility in customization, and excellent customer support. Our platforms provide operators with a high level of control, while also offering players a more dynamic and rewarding gaming experience. Additionally, our platforms are highly customizable, providing operators with options to tailor the experience to their specific needs.

Is it possible to have a customized configuration of the gaming features?

Yes, we offer customizable configurations for Prime Skill gaming features. This allows operators to tailor the games to their specific needs.

What security features are in place to prevent fraud or tampering with the machines?

We use encrypted communication protocols and perform regular security updates to ensure the machines remain secure.

How can operators monitor the security of their machines?

Operators can monitor the security of their machines through a remote management system, which allows for real-time tracking of machine status and performance.

How do you handle data privacy and user information on your platforms?

We do not collect or use any user information. All player data remains private, and we focus solely on providing a secure, skill-based gaming experience. We ensure that no personal data is stored or shared during gameplay.

What kind of technical support do you offer for your platforms and cabinets?

We provide comprehensive technical support our platforms and cabinets. This includes troubleshooting, software updates, hardware maintenance, and configuration assistance. Our support team is available to ensure that your systems run smoothly and efficiently.

Do you provide remote monitoring and diagnostics for troubleshooting?

Yes, we offer remote monitoring and diagnostics for troubleshooting. This allows our support team to quickly identify and resolve issues without the need for an on-site visit. Remote diagnostics help minimize downtime and ensure your machines stay operational.

What is the typical response time for support requests?

Our typical response time for support requests is within 24 hours. For urgent issues, we prioritize immediate attention to minimize any operational disruptions. We aim to provide fast and efficient solutions to keep your systems running smoothly.

What are the power requirements for operating your machines?

Our gaming machines typically require a standard power supply, usually 110V-240V depending on the region. The exact power requirements are provided with each machine’s technical specifications, ensuring that they can be easily integrated into most venues.

Do the machines require an internet connection?

Prime Skill machines require an internet connection. For optimal performance, we recommend connecting the machines to a stable internet source.

What are the space requirements for installing your gaming cabinets?

Detailed dimensions for each cabinet are provided in the product specifications in “Cabinets” tab.

What are the revenue opportunities for Chilli Games business partners?

Business partners can generate revenue through the installation and operation of our skill-based gaming machines. The earning potential depends on factors such as location, machine usage, and customer engagement.

What are the most popular types of locations for placing your machines?

Our machines are popular in a variety of locations, including bars, restaurants, game rooms and shops. Our flexible platform makes it suitable for many different types of businesses.

Can partners operate multiple machines across different locations?

Yes, partners can operate multiple machines across different locations. Our platform is designed for scalability, allowing business partners to manage multiple units from a central location with remote monitoring and diagnostics.